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In Their Words...

Blue Dot Services Of Maryland
Last updated 6 years ago

Thank you! I talked with seven different companies concerning the purchase of a new furnace and air conditioner system for my home. In the initial conversations, three of the salesmen asked how much money I wanted to spend. The other three showed me high priced products. The Blue Dot salesman (Bill Sears) asked me what are you trying to achieve for heating and air conditioning comfort? At that moment, I knew this was the company for me. Mr. Sears went throughout the house checking vents, furnace area and duct work. Bill mentioned Blue Dot does its own installation with expert installers who have worked for the company for many years, no subcontracting the job out. This was a major selling point to me, and it confirmed that Blue Dot cares about their jobs from start to finish. The installation professionals, Kevin, Wesley and Charles, were courteous and cared about their work. They went about it in a positive and productive manner. I had mentioned to Mr. Sears about a humidifier being placed on the furnace at installation. Bill mentioned he would have his planner take a look and see if this was possible. The planner was on vacation and never got back to Bill, and the installers knew nothing about the humidifier. Kevin, with a "can-do attitude" quickly made a phone call to James Russell (manager at Blue Dot) who came on site to my house and approved the go ahead. Most companies would have "hem and hawed" but not Blue Dot. Your heating and air conditioning company is professional from top to bottom. I highly recommend Blue Dot for heating and air conditioning.
Michael and Linda

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