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Troubleshooting Your Heat Pump Problems

Last updated 5 years ago

Is your heat pump freezing up? Is it failing to keep your home at the comfortable temperature you expect? Blue Dot Services of Maryland recommends a few simple troubleshooting tips you can follow before you call our heating specialists for HVAC repair.

Does it need to be cleaned?
According to the U.S. Department of Energy, a well-maintained heat pump can run up to 25% more efficiently than one that’s been neglected. If you’ve been forgetting to keep up with your regular maintenance tasks, this could be the source of your heat pump’s poor performance. First, check your air filters to see whether they require cleaning or replacement, which should be done on a monthly basis. Also, if you have an air-source heat pump, make sure there’s no shrubbery or clutter blocking the outdoor unit. The system’s fan should be cleaned occasionally as well. Check with a professional HVAC contractor if you’re not sure how to perform any of these tasks.

Is it receiving power?
Other reasons why your heat pump may not be working are related to its power supply. Make sure the heat pump is receiving power, remembering to check the main electrical panel as well as any sub-panels. Occasionally, poor performance can be attributed to something as simple as a tripped circuit breaker or a blown fuse. Replace or reset these as needed before you call an HVAC contractor.

Do you need to call a professional?
Some heat pump problems are beyond the scope of a homeowner’s ability to fix. If your heat pump is grinding or squealing, this could be a sign that the bearings on the motor are worn, something that you’ll want a furnace repair professional to handle. Your HVAC contractor can also verify that your unit’s refrigerant charge is correct, check the ducts for leaks, and inspect belts and electric terminals.

At Blue Dot, we pride ourselves on same-day furnace repair in Baltimore and surrounding areas, and we guarantee all our parts and labor. If your heat pump is acting up, call us at (410) 698-6465; one of our licensed technicians will be happy to assist you.


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